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Kentucky's Health Insurance Exchange Gets Average Rating for Patient-Friendliness

Ja'Nel Johnson

A new analysis looks at just how patient-friendly Affordable Care Act implementation is in each state.

Thereport, compiled by the National Health Council, used five key areas to determine how each states' insurance market promoted policies that best protect patients—non-discrimination, transparency, state oversight, uniformity and continuity of care.

Kentucky's health insurance exchange, Kynect, is touted by health care reform advocates as a national success. But the report says the state could do more with its exchange.

The state would benefit from requiring more robust provider networks, developing quality measure ratings to better inform plan selection, screening exchange plans for discrimination, and establishing continuity-of-care requirements to help patients maintain access to care, the report said.

Kentucky is an average performing state in all categories except uniformity. For uniformity, the state received a low performance score for not having a quality rating system for the 2015 plan year.

In the first year of enrollment in Kynect, more than 521,000 people signed up for either Medicaid or a private insurance plan.