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UPDATE 5:00pm:

Louisville Water Company has issued a boil water advisory for parts of Shelby Park and Germantown affected by the water main break. Click here to see if your area is affected.

Louisville Water Company

Louisville Water estimates 4,500 customers are affected. The advisory is “a precautionary measure to ensure the safety of the water supply until water quality tests confirm the water is safe to drink,” spokeswoman Kelley Dearing Smith wrote in an email.

The company recommends customers: 

  • Bring all water used for drinking, food preparation and cooking to a rolling boil for three minutes before consuming.
  • Not use chilled water lines on refrigerators.
  • Not use ice from automatic ice machines.

UPDATE 12:25pm:

In an email, Louisville Water Company spokeswoman Kelley Dearing Smith wrote the company is still trying to stabilize the situation at the intersection of Clay and Oak streets after a water main broke this morning.

“The pipe that broke is a 48-inch cast iron water main,” she wrote. “To completely isolate where the break happened, Louisville Water crews must turn off a series of valves that control the flow of water.  We’ve turned-off at least 15 valves in this area and are still working to turn off a few more.  Until we turn off the remaining valves, customers in the downtown area, to the south and to the west may have low water pressure at their homes or businesses.”

ORIGINAL POST:

There has been a water main break in Louisville’s Shelby Park neighborhood, near Jackson, Oak and Clay streets. In a statement sent around 8:22 Tuesday morning, Louisville Water Company said crews are on the way and asked residents to avoid the area.

On social media, people posted pictures of flooding streets and rushing water.

This post has been updated.