Fri August 16, 2013
Kentucky Health Insurance Exchange Call Center Opens
A call center for the Kentucky Health Benefit Exchange Office has opened in Lexington.
Sixty agents are on hand to answer questions about coverage under the federal Affordable Care Act.
“We have over 640,000 people today in Kentucky that don’t have health insurance and we’ll be able to cover most of those folks through the Medicaid expansion as well as premium assistance that will be available through the exchange,” said exchange director Carrie Banahan
Officials say the number of call center operators will eventually increase to about 100. Open enrollment in the exchange begins in October.
Banahan says well known insurers like Anthem, Humana, Bluegrass Family Health, United Healthcare of Kentucky, and the Kentucky Healthcare Cooperative are all enlisted in the program.
The call center toll-free number is 855-459-6328.