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Unpopular Changes to Facebook & Netflix: State of the News

Massively unpopular changes to Facebook and Netflix were announced last week. Will the ill will last, or are people just resistant to change? On Friday, FastCompany's Neal Ungerleider joined us to explain the changes and the response:

http://archive.wfpl.org/HereNow/20110923-underleider.mp3

Laura is LPM's Director of Podcasts & Special Projects. Email Laura at lellis@lpm.org.